{"id":181,"date":"2024-03-06T03:04:34","date_gmt":"2024-03-06T03:04:34","guid":{"rendered":"https:\/\/ever21fashion.com\/?page_id=181"},"modified":"2024-03-12T03:47:35","modified_gmt":"2024-03-12T03:47:35","slug":"cancel","status":"publish","type":"page","link":"https:\/\/ever21fashion.com\/index.php\/cancel\/","title":{"rendered":"Cancel &#038;Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"181\" class=\"elementor elementor-181\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06f954e e-flex e-con-boxed e-con e-parent\" data-id=\"06f954e\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-784a5a7 elementor-widget elementor-widget-heading\" data-id=\"784a5a7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><h4 style=\"font-family: Poppins, sans-serif; font-weight: 600; text-align: center; white-space-collapse: collapse;\">Cancel Items and Orders<\/h4><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ecd0bd3 e-flex e-con-boxed e-con e-parent\" data-id=\"ecd0bd3\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34efe49 elementor-widget elementor-widget-heading\" data-id=\"34efe49\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\"><span style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">JOY CREATIONS<\/span><\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">Cancellation &amp; Refund Policy<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\"><br><\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">JOY CREATIONS believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">Cancellations will be considered only if the request is made immediately&nbsp;after placing the order. However, the cancellation request may not be&nbsp;entertained if the<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">&nbsp;orders have been communicated to the vendors\/merchants&nbsp;and they have initiated the process of shipping them.<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\"><\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">Refund\/replacement can be made if the customer establishes that the&nbsp;quality of product delivered is not good.<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">In case of receipt of damaged or defective items please report the same&nbsp;to our Customer Service team. The request will, however, be entertained&nbsp;once the merchant&nbsp;<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">has checked and determined the same at his own end.&nbsp;This should be reported within&nbsp;7 days of receipt of the&nbsp;products .<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">In case you feel that the product received is not as shown on the site&nbsp;or as per your expectations, you must bring it to the notice of our&nbsp;customer service within&nbsp;7&nbsp;<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">days of receiving the&nbsp;product. The Customer Service Team after looking into your complaint&nbsp;will take an appropriate decision.<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">In case of complaints regarding products that come with a warranty from&nbsp;manufacturers, please refer the issue to them.<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">In case of any Refunds approved by the&nbsp;JOY CREATIONS, it take&nbsp;1-2 days for the refund to&nbsp;be processed to the end customer.<\/p><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\">You can cancel items or orders by visiting the&nbsp;Your Orders&nbsp;section in&nbsp;Your Account.<\/p><p><br style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\"><\/p><h6 style=\"white-space-collapse: collapse;\"><span style=\"font-weight: normal;\"><u>To cancel orders that aren\u2019t dispatched yet:<\/u><\/span><\/h6><ol style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\"><li>Go to&nbsp;<a href=\"https:\/\/www.amazon.in\/gp\/css\/your-orders-access\" style=\"color: rgba(96, 69, 56, 0.69);\">Your Orders<\/a><br><\/li><li>Select the item you want to cancel and click&nbsp;Cancel items<\/li><li>Provide reasons for cancellation (optional)<\/li><li>Click on&nbsp;Cancel Checked Items<\/li><\/ol><p style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\"><span style=\"font-weight: 700;\">To cancel an order that has already been dispatched:<\/span><\/p><ol style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse;\"><li>Go to&nbsp;Your Orders<br><\/li><li>Select the&nbsp;Request cancellationoption and proceed further<\/li><li>The item(s) will be returned to us for a refund (if the payment is already made)<\/li><\/ol><span style=\"color: rgb(96, 69, 56); font-size: 14px; white-space-collapse: collapse; font-family: var( --e-global-typography-primary-font-family ), Sans-serif; text-align: var(--text-align);\">Note<\/span><span style=\"color: rgb(96, 69, 56); font-size: 14px; font-weight: 400; white-space-collapse: collapse; font-family: var( --e-global-typography-primary-font-family ), Sans-serif; text-align: var(--text-align);\">: In case you\u2019re still contacted for delivery, please refuse to accep<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancel Items and Orders JOY CREATIONS Cancellation &amp; Refund Policy JOY CREATIONS believes in helping its customers as far as&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/ever21fashion.com\/index.php\/wp-json\/wp\/v2\/pages\/181"}],"collection":[{"href":"https:\/\/ever21fashion.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ever21fashion.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ever21fashion.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ever21fashion.com\/index.php\/wp-json\/wp\/v2\/comments?post=181"}],"version-history":[{"count":5,"href":"https:\/\/ever21fashion.com\/index.php\/wp-json\/wp\/v2\/pages\/181\/revisions"}],"predecessor-version":[{"id":248,"href":"https:\/\/ever21fashion.com\/index.php\/wp-json\/wp\/v2\/pages\/181\/revisions\/248"}],"wp:attachment":[{"href":"https:\/\/ever21fashion.com\/index.php\/wp-json\/wp\/v2\/media?parent=181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}